🌞🍁Extra 10 Days Free Storage Event – Summer–Fall 2025!
Your Account & Korean Address Setup Guide
How do I start?
How long does it take for my account to be approved?
See more
Receiving & Storage
How do I register the packages I ordered to my account?
How long can I store my packages for free?
Packing & Special Requests
How will my packages be packed?
Can I request additional photos or unboxing video ?
Forwarding & Tracking
How can I have my packages forwarded or shipped to me?
How long will it take for my packages to reach me?
Billable Weight & Shipping Fees
What is billable weight?
How can my billable weight be reduced?
'Shop For Me' (We Buy & Ship For You Guide)
What is 'Shop For Me' or assisted purchasing?
How can I request assisted purchasing?
Payments
What types of payment methods and currencies can I use?
When will I get my Services & Shipping Invoice?
Exchange / Returns
What is the exchange/return policy?
How do I initiate exchange/return of packages I ordered?
Referral Program
How can I join The K-Addy's referral program?
How can I use the referral credits I earned?
Helpful Tips
Actual Weight vs Volumetric Weight
Basic Consolidation or Premium Re-pack
Ready to get started?
JOIN US TODAY!
Need More Details?
Check Out FAQs
Sign-up today and get $2 off on your next shipment
GET STARTED
