With The K-Addy's package or parcel forwarding service, we provide you with a FREE KOREAN ADDRESS to receive your purchases. Simply ship your orders directly to our warehouse. Once your shopping spree is complete, notify us, and we'll consolidate your items for safe and efficient international shipping to your doorstep anywhere in the world 

Ever order a bunch of stuff online and end up with deliveries trickling in? Package consolidation is combining multiple packages from different stores or even from the same store with separate deliveries into one big shipping box. This means you only get one delivery instead of several, saving you time and often money on shipping costs. 

Log in to your account and navigate to the "SHIPPING REQUEST" tab, then click on the  "NEW SHIPPING REQUEST". Fill out all the information. Enter "n/a" for any fields that you don't have information for.  If you have other requests or instructions, enter it in the 'Additional Details' section. We'll then process your request and send you an invoice within 2 to 5 days. 

Our primary shipping partners and default couriers are  EMS Korea Post and EMS Premium. We will choose the more cost-effective option for you. If you prefer alternative couriers such as UPS, FedEx or DHL, please indicate it in your shipping request. Note that the rates quoted in our shipping fees table apply exclusively to EMS Korea Post. For other courier options, we will provide a separate shipping quote. 

If your country is not listed in our shipping fees table, please Contact Us and we'll find other available shipping options for you. We'll provide a custom quote tailored to your location.

Actual weight is the weight of a product without any box or packaging.

Volumetric Weight is a method of measurement calculated using the dimensions (length x width x height) of  packaged products.

When it comes to global shipping, how much space a package occupies (volumetric weight) in a cargo hold is just as crucial as how much it weighs. Large packages, even if they are light, take up more space. Hence shipping companies factor in the volumetric weight. If the volumetric weight exceeds the actual weight, volumetric weight will be the default chargeable weight.

It depends on your shipping option and certain circumstances. EMS and  EMS Premium  averages 5 to 10 days to reach most countries. Korean domestic deliveries usually takes 2 to 3 days. Please note that delivery could also be delayed because of certain circumstances like customs procedures or severe weather conditions.

We update the status of your Shipping Request  to 'Shipped'. Check your 'Messages' tab for the tracking number. We'll also share a link to the courier's website for international tracking.

EMS Premium is an international courier service connected to UPS. The tracking number will be transitioned to a UPS number, which we will share with you as soon as we have it. Once the package reaches the destination country, UPS will take charge of the final delivery. 

Prohibited Items generally include:  Prescription medicines and dietary supplements;  Art, antiques, precious stones and metals; Money, Credit/Debit Cards, valuable documents such passports; Food products, Perishable products, Plants;  Flammable products, Liquid products; Dangerous goods (chemicals, paints, batteries, perfumes). Please read our Terms of Use about other "Unshippable Goods." 

Customs duties and taxes are calculated at the destination country and is the responsibility of the recipient or owner of the package.

Yes, you can set your own customs value when filling out the New Incoming Order form or submitting a New Shipping Request. 

Disclaimer: Declaring a lower value is your choice, but it's at your own risk and responsibility.

No, it’s optional but highly recommended especially for high value items.