Some websites can be challenging to navigate– either they're overly complex or don't support international payments. Additionally, some may require Korean identification details like a phone number or PCCN (Personal Customs Clearance Number). That's where our 'Shop For Me' or assisted purchasing service comes in. Our team will handle the ordering process for you, so you can sit back and relax, knowing you'll save time and avoid stress, and still get exactly what you want.

Simply create an account with us then fill out and submit  a NEW SHOPPING REQUEST.

The status in your account will be updated to 'ORDERED BY TKA' and we'll include the order number  along with other purchase details in the 'Additional Details' section of your request.

Since the shipping fee is based on the box's size and weight, we need its exact dimensions and weight to provide the final cost. Issuing two separate invoices can ensure you that you are not under or over charged for the shipping fees.

Moreover, local retailers sometimes use over sized boxes and excessive padding, which are unsuitable for international shipping. When necessary, we repackage items into appropriately sized corrugated boxes to ensure better protection during transit and to help lower shipping costs. 

When you pay for items using methods like PayPal or credit cards, a payment processing fee is charged. This fee is a percentage of your total payment amount, which payment platforms such as PayPal or credit card companies deduct. Additionally, these platforms often use unfavorable exchange rates when converting your USD or other currencies, to the local currency (KRW), causing a shortfall.  As a result, the assisted purchaser receives less than the full value of your payment. To cover this gap, the payment processing fee is added to your order, ensuring the assisted purchaser has sufficient funds to complete your purchase in the local currency without incurring a loss. 

Online Regular - Standard type of request for products which can be ordered online as long as it is available.

Online Timed Order - Need to be purchased at a certain time, usually for products with limited stocks.

Bunjang & Other 2nd Hand Market places - Bunjang is a used goods platform and the go to site for rare celebrity merchandise.

Offline - this requires us to visit the store personally.

If you've already paid the 'Payment of Goods' invoice there’s only a tiny window to cancel since we order soon after payment.  If you haven’t paid the invoice and have changed your mind, simply ignore it and it will be automatically canceled after 2 days. 

Prohibited Items generally include:  Prescription medicines and dietary supplements;  Art, antiques, precious stones and metals; Money, Credit/Debit Cards, valuable documents such passports; Food products, Perishable products, Plants;  Flammable products, Liquid products; Dangerous goods (chemicals, paints, batteries, perfumes). Please read our Terms of Use about other "Unshippable Goods." 

We check item availability before sending you the “Payment of Goods” invoice. If the product becomes unavailable after you’ve paid, we’ll let you know right away. You can choose to request a refund or keep the funds with us for future requests. 

When submitting a  'New Shopping Request' check out the release or delivery date for the item you're interested in. If the item is a pre-order, it might take longer to be delivered at The K-Addy.

Customs duties and taxes are calculated at the destination country and is the responsibility of the recipient or owner of the package.