The K-Addy - Announcements

Summer 2025 Discount Event

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2025.06.14

☀️ Summer 2025 Discount Event : Submit a 'Shop For Me' Request & Save Big

Get ready, save big this summer, our SUMMER DISCOUNT SALE is happening from JUNE 15 to JULY 15, 2025 with exclusive perks for everyone!

🌟 FREE Handling Fees → For all 'SHOP FOR ME' requests worth $50 or more.

Note: 6% payment processing fee still applies on all requests.

🌟 Plus 7% OFF EMS International Shipping Fees → When your 'SHOP FOR ME' request is $100 or more.

📦 Want to consolidate your orders after the event?

Submit your request by July 15, and you'll still enjoy 7% OFF one EMS shipping fees even if you request shipping later.

📝 Already have packages in storage?

If you have existing packages in storage and submit a qualifying 'SHOP FOR ME' request ($100+) during the promo period, you can still enjoy the 7% EMS shipping discount. The discount will be applied proportionally based on the shipment contents. We'll confirm your final discount when you're ready to ship!

😎Don’t miss out! Stock up on your favorite Korean goods and enjoy big discounts this summer!

💬 Have questions or need help? Contact Us

2025.05.23

📢 Important Update To Our Assisted Purchasing Fees

We've made a few changes to our Assisted Purchasing service fees to make things simpler and more convenient for you. These changes take effect beginning Monday, 26 May 2025. Please see the updated rates below:

REGULAR & TIMED

🔹 Handling Fee : $3 per item (Items from the same URL link will be counted as one item)

🔹 Payment Processing Fee : Now only 6% of total purchase amount ($6 Minimum Removed)

BUNJANG & OTHER SECOND HAND STORES

🔹 Handling Fee : $5 per item (Items from the same URL link will be counted as one item)

🔹 Payment Processing Fee : Now only 6% of total purchase amount ($6 Minimum Removed)

💬 Have questions? Need help? Contact Us

2025.05.20

🚀 Our New & Upgraded Membership Portal Is Now Live!

The wait is over! The K-Addy's new and upgraded membership portal officially launches today, May 20, 2025!

Whether you're using our Korean parcel forwarding service or submitting assisted purchasing requests, our new portal is designed to make the entire process faster, simpler and more user-friendly.

💡 What's New

✔️ Sleek, user-friendly interface: Improved navigation that works seamlessly on all devices

✔️ New User Dashboard: Quickly view a summary of your account activity, including pending invoices and available credits

✔️ Streamlined Package Management: Easily organize and track your incoming packages, new shopping and shipping requests

✔️ Simplified Shipping Checkout: Request shipping faster with a smoother, more intuitive checkout process

✔️ Referral Program: Earn credits when you refer friends to use our service. 👉 Learn how our Referral Program works → Referral FAQ

✔️ Automatic Email Updates: Stay informed with timely email notifications whenever there's an update on your packages

🔄 Reminder:

Old Portal – Still accessible to view your past transactions.
For packages received before May 20, please continue submitting shipping requests through the old portal.
New Portal – All new incoming packages and shopping requests from today must be submitted through the new portal.
You can log in using your existing credentials — and update your password anytime.

Thank you for growing with us. We can't wait for you to explore everything the new portal has to offer.

💬 Have questions? Need help? Contact Us anytime or email us at support@thek-addy.com.

2025.05.03

🚀 Our New & Upgraded Membership Portal Launches on May 20, 2025

We’re thrilled to announce that our new and upgraded membership portal will officially go live on May 20, 2025! After months of careful development and testing, we’ve refined every detail to make your Korean shopping and parcel forwarding experience faster, easier, and more user-friendly.

With enhanced functionality and easier navigation, managing your packages and assisted purchasing requests will be more convenient than ever!

🔑 Important Update Starting May 20:

✅ Old Portal

You'll still be able to view past transactions.
For packages received by The K-Addy (TKA) before May 20, please continue to submit your shipping requests through the old portal.

✅ New Portal

All new incoming packages and new shopping requests must be submitted at the new portal starting May 20.
Simply login with your current credentials. You'll be able to update your password anytime.

We’re incredibly excited for you to explore the new portal and enjoy the improved features. As always, your feedback is welcome and don’t hesitate to reach out in case of any questions or concerns.

Thank you for being a part of The K-Addy community.

2025.04.20

Unregistered Packages (Terms of Use Update)

We’d like to inform you of an important update to our parcel forwarding and package storage policy. Please read the details below regarding how we handle unregistered packages delivered to our warehouse.

If a package is delivered to our warehouse without being registered to the customer’s account, the customer will have 20 days to register the package. During this period, we will send reminders and notifications to encourage registration.

If the package remains unregistered after 20 days and we receive no response from the customer, the 45-day free storage period will be forfeited. The unregistered package will then be held for a maximum of 60 days from the date of delivery, after which it will be disposed of without further notice.

To ensure smooth service, we kindly ask that you follow our package registration policy.

Need more details or have questions? Contact Us

2025.03.09

🌸 Spring 2025 Discount Sale! Tiered Discounts on Handling & Shipping Fees!

Spring into savings with THE K-ADDY's ASSISTED PURCHASING service! From March 10 to April 10 (11:59 p.m. KST), enjoy exclusive discounts when you shop your favorite Korean goods!

✨ Special Event Offers:
✅ $50+ Orders → 50% OFF handling fees
✅ $100+ Orders → $0 handling fees + 7% OFF EMS Korea shipping fees

📦 Want to consolidate your assisted purchasing orders with other packages after the event?
If your assisted purchasing request is $100 or more, you’ll still get 7% OFF shipping fees when you ship after April 10!

💖 Don’t miss these limited-time savings! Stock up on your favorite Korean goods and enjoy bigger discounts this spring!

2025.02.19

Exciting Update: Extended Storage Period - Now Up To 90 Days!

Looking for longer parcel storage? We’ve got great news! We’ve extended our maximum storage period from 70 days to 90 days, giving you even more time to store your packages before shipping.

✅ First 45 days are FREE
✅ Extra flexibility for your international shipments
✅ Effective immediately – Start using the extended storage today!

This update makes it even easier to manage your purchases and consolidate shipments on your schedule.

Need more details? Contact Us

2025.01.22

🏮 Seollal (Korean Lunar New Year) Holiday Schedule & Updates 🏮

Happy Lunar New Year! As we celebrate Seollal from January 27 to 30, here’s what you need to know:

Our warehouse will be closed, but assisted purchasing services will remain operational. Minor delays may occur due to the holiday period.
Shipping and delivery services, including EMS Korea Post, will also be on a break from January 27 to 30, affecting shipping and pick-up schedules.

Responses to emails and messages may take longer, but rest assured, we’ll respond to all inquiries in the order they’re received.

To ensure smooth processing, we recommend submitting urgent orders and requests in advance.

Wishing you a Joyful & Prosperous Lunar New Year!

2025.01.13

🎉 Lunar New Year 2025 Discount Event 🎉

Celebrate the Lunar New Year with The K-Addy! As a way of showing appreciation for your continued support, we're making it easier for you to shop your favorite Korean goods!

Free Handling Fees: Enjoy free handling fees on all Assisted Purchasing Requests over $50 from January 16th to January 30th, 2025.
5% Off International Shipping: Save on shipping costs and get your favorite Korean goods delivered right to your doorstep.

Don't miss out on this limited-time offer! Shop now and let us handle the rest while you celebrate the Lunar New Year.

2025.01.05

Simplified Shipping Rates For 2025

Happy New Year! We've simplified our shipping fees effective January 2025 to offer more transparency and better value. Visit our Services & Pricing page for more details.

Got questions? Contact Us or send a message from your account. Our friendly support team is always ready to assist!

2024.12.04

Membership Portal Back Online

We are happy to share that our membership portal is now fully restored. We sincerely apologize for any inconvenience caused during the recent downtime and appreciate your patience as our team worked to resolve the issue promptly.

Thank you for your continued support and understanding.

2024.12.03

Membership Portal Server Currently Down

We are currently experiencing issues with out membership portal. Our team is working to restore access as soon as possible. We apologize for any inconvenience this may cause. Please check back later for updates.

Thank you for your patience.

2024.10.28

We Have Moved To Our New Location

We' are happy to announce that we have successfully moved to our new warehouse location. Please note that the address displayed on your account dashboard is now the new address. Feel free to Contact Us anytime if you have any questions or concerns.

We look forward to continue serving you in our new facility!

2024.10.22

Final Reminder: Update Your Korean Address

This is the final reminder to update your Korean address for your 'SHIP FOR ME’ orders scheduled for delivery on or after OCTOBER 28, 2024. Simply copy and paste the new address from your account dashboard.

We will continue receiving packages at the old address until OCTOBER 26, SATURDAY. If you don't update your address, we will not be held responsible for lost packages.

Got questions? Contact Us or send a message from your account. Our friendly support team is always ready to assist!

2024.09.08

Korean Thanksgiving (Chuseok) Holiday Notice: Limited Operations But We're Still Here!

We will be observing Chuseok (Korean Thanksgiving) from September 14th to 18th, 2024, with regular operations resuming on September 19th. While our office and warehouse will be closed, our assisted purchasing services will still be available, though there may be some delays due to the holiday.

Domestic delivery services in Korea will also be on break from September 12th to 18th, 2024, which may impact shipping and pick-up schedules. We recommend placing your orders and sending any requests ahead of time to avoid disruptions. Please be aware that email and message responses may be slower, but rest assured, we’ll handle all inquiries in the order received throughout the holiday.

Happy Korean Thanksgiving To All!

2024.09.06

New Address Effective October 28, 2024

We have some great news! The main dashboard of the membership portal has been updated, and you can now easily copy and paste the new address. Please note that we'll continue to receive packages at the old address until October 25, 2024. In case you encounter any difficulties when entering the new address, our friendly support team is readily available to assist you. Feel free to send a message from your account or Contact Us anytime.

2024.08.27

We're Moving To A New Address

We're excited to announce that, in response to the growing demand for our services, we'll be relocating to a new address on October 28, 2024. You’ll be able to easily copy and paste the new address from your dashboard soon.

Send us a message from your account or Contact Us directly if you'd like to request for the new address in advance.

2024.08.01

🌟August Flash Sale Alert🌟

Enjoy our August Flash Sale and experience fantastic discounts on your bulk orders! For assisted purchasing requests of $50 or more, enjoy a 7% discount on shipping fees and completely FREE handling fees.

SIGN- UP and place your request today!

Note: The shipping discount applies to EMS Korea Post only. Offer valid for all assisted purchasing requests placed from August 1-31, 2024.

2024.05.20

Pricing Update

To better serve your Inclusions Only requests, please note the following update of our pricing structure effective 01 June 2024.

This update covers all requests we will receive beginning 01 June 2024. It's designed to offer you greater value when requesting inclusions only for a larger number of albums. You'll see cost savings as the quantity increases, allowing you to focus on building your collection without breaking the bank.

We remain committed to providing the high-quality service you expect.

Discount Event Assisted Purchasing The K-Addy

2024.04.01

Updates Coming on the Membership Portal

We are in process of making some exciting improvements to our membership portal. These enhancements will provide you with a more streamlined and user-friendly experience. As we implement these changes, you may encounter temporary disruptions or slowdowns while accessing the portal. We appreciate your patience and understanding during this brief window.

Schedule : April 3 (Wednesday) to April 6 (Saturday), 2024

We're confident these updates will significantly improve your membership experience. We'll keep you informed as the improvements go live.

Thank you for your patience!

2024.02.25

Pricing Update

Effective March 1st, 2024, we're excited to announce some pricing updates and changes.

Firstly, we're reducing the Payment Processing Fee for your Bunjang and other second-hand store assisted purchasing requests from 12% to 9%, and we're also offering Free Consolidation.

Additionally, please note the pricing change in our Disposal/Inclusions Only Service.

2024.02.17

Dormant Accounts

As part of our ongoing efforts to maintain efficiency and security, we will be implementing a policy to automatically delete accounts that have been inactive for a period of 8 months or more. This means that if you have not utilized your account for the past 8 months, it will be removed from our system.

However, we want to reassure you that if your account is deleted due to inactivity and you still wish to use our services, you are more than welcome to register again. We understand that circumstances may change, and we want to ensure that our platform remains accessible to those who are actively engaged with our services.

We believe this adjustment will help us streamline our operations and provide a better experience for our active users. If you have any questions or concerns regarding this change, please do not hesitate to reach out to our customer support team at contactus@thek-addy.com

2024.02.04

Holiday Break Notice

Seollal (Korean Lunar New Year) is almost here again and we wanted to give a heads up. We will be taking a break from February 9th to 12th, 2024 (KST). Please plan and schedule your orders and requests in advance.

Domestic delivery companies in Korea will be on a break from February 6th to 12th, so expect some potential delays. Kindly note that during this time, there might be some delay in our services and email responses.

Thank your for understanding. Have a great week ahead! Happy Lunar New Year!

2024.02.01

Services & Pricing Update

Please note the following updates to our services and pricing. These adjustments are applicable to all packages we will receive from 10 February 2024.

The K-Addy Free Korean Address Pricing Updates

2023.11.12

Website Maintenance Notice

We are conducting essential maintenance checks on our website to enhance your browsing experience.

Maintenance Schedule: November 13~14, 2023

During this period you may experience temporary disruptions or slowdowns. We apologize for any inconvenience this may cause and appreciate your patience. Once the maintenance is complete, you can look forward to an improved and more seamless experience.

2023.10.30

Autumn 2023 Delights

This autumn, we're treating you to a fantastic offer: ZERO handling fees for all your online Assisted Purchasing requests throughout the month of November 2023. Don't let this opportunity slip through your fingers. Say goodbye to our usual $3 per item handling fee when you make an Assisted Purchasing request from November 1 to 30, 2023. Check out our Services & Pricing page to see other details of our Assisted Purchasing service. SIGN UP now or Log-In to your account to make a request.

2023.09.20

New & Upgraded Members Page

We are delighted to announce the launching of our brand new and upgraded Members Page. With this new update, you can now create an account and enjoy the benefits of having your very own page. Now, you'll find it easier more than ever to track the status of your packages and manage your other requests. Join us and in exploring this exciting new feature!

2023.07.15

Domestic Delivery Transfers

Please be informed beginning 01 August 2023 we will no longer facilitate domestic delivery transfers, except for cases involving return and exchange requests.

2023.04.15

Updated Storage Terms of Use: Conditions for Requesting Storage Extension

Storage Extensions after 60 days

If you request a storage extension, we may grant it under certain conditions: (1) You must notify us five (5) days prior to the end of your initial 60-day storage period; (2) You must pay the storage fees incurred during the first 60 days; (3) You must inform TKA of the exact number of days you need for the extension; (4) You must acknowledge that any changes or damage to your packages that occur after the initial 60-day storage period are no longer TKA's responsibility.

Please note that our ability to grant a storage extension is subject to review and dependent on our current capacity at the time of your request.

Please take some time to read thru our Terms of Use .

2023.03.24

Service Fees Update

Please be informed of the following updates and modifications in our Service Fees.

~ FREE storage duration will be extended from 30 days to 45 days . Additional $1 per package per day will start on the 46th day of storage.

~ We are also happy to announce that Package Receiving will be FREE for Assisted Purchasing or Proxy Shopping Service requests.

These changes will be implemented to all packages and requests received starting 01 April 2023.

2023.02.02

Join TKA and Earn Points

Sign-up or Contact Us to join and receive $2 off on your next shipment.

How it Works:

Earn $2 with every Shipping Request for a minimum of 3 packages consolidated into 1
Submit Shipping Request and get $2 off your invoice immediately.
You can also choose to save your earned points for future use.

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