LOG-IN to you account, tap SHOP FOR ME then NEW SHOPPING REQUEST and fill out the information. Submit your request early if you expect the item to sell out fast.
STEP 3Payment of Goods
We'll send a payment link for 'Payment of Goods'. The invoice includes cost of goods, assisted purchasing fees and domestic shipping fees (if any).
STEP 4Purchase of Goods
Once payment is confirmed, we proceed with the purchase of the item(s) you requested. You'll find the order number in the 'Additional Details' section of your request.
STEP 5Receiving & Storage
Once your orders arrive at our warehouse, your account status will be updated and a notification email will be sent. Package photos will be available in your 'MESSAGES' tab. We offer secure, freestorage for 45 days, until you're ready to request international shipping.
STEP 6Shipping Request
Ready to ship? Fill out and submit a NEW SHIPPING REQUESTto notify us. We'll consolidate your packages based on your instructions and send a detailed Shipping and Services invoice.
STEP 7Shipping
We ship your package within 3~6 days upon confirmation of payment.
💡Notethat our Assisted Purchasing service is exclusively available when products are shipped to international destinations using The K-Addy Shipping Service. 💡Customs Duties & Taxes are NOT included in the Shipping Invoice. This will be calculated at the destination country and is the responsibility of the recipient.
💡Notethat in order to safeguard both our customers and ourselves from potential fraud, we only purchase items from sellers who accept Bunjang's SafePay, also known as Bun-gaePay which incurs a 3.5% fee based on the item's purchase price. Our handling and payment processing fees are added on top of the total purchase amount and SafePay.